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  • 1 Change your dates, cancel or check your booking status.
  • 2 Add a special request or change your details.
  • 3 Request copy of hotel voucher / invoice.

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What type of bedding configuration does the room come with?

The room and its room type are guaranteed but the bed type is not.
For example, a Superior room can come with one double (king or queen size) or two single beds. You can make a special request for the bed type but it is subject to availability upon arrival. 

What is the difference between a Single room, a Double room and a Twin room?

A single room is designed for only one person. A double room is for double occupancy with either one double (king or queen size) or two single beds.
A double room can also be used for single occupancy. A twin room is also for double occupancy but will have two single beds.

What is a Triple room?

A triple room would be suitable for three adults and there would be bedding arrangements to accommodate three people. This could be one double and one single bed or three single beds.  

Why are the room types and bedding so different?

Room types vary from hotel to hotel however, hotels will generally have Standard, Deluxe, Superior, Club and Suite rooms. The main difference would be the room size and amenities.
You can check for more information by clicking on [Photo / room info] next to the room type selected.

How can I find out how many bedrooms are in an apartment?

Room details are displayed when you click on [Photo / see more information] next to the room type selected.

How can I add an extra bed for my child?

The extra bed is only compulsory for adults and you have to pay for it. But you can choice an extra bed for your child when you make a booking.

Can I add an extra bed/baby cot in my room?

Most hotels allow children to stay in the room with parents either with or without an extra bed. The normal hotel policy is not to charge for children if they are under twelve years of age.
Some hotels will limit occupancy of a room to two adults and one child. Only a few hotels will have existing bedding for additional children, so an extra bed is usually required.

Most hotels will charge for this extra bed. Usually hotels will provide breakfast when there is a charge for an extra bed. However, this is dependent on each property's policies and procedures. A baby cot may be provided free of charge, by some hotels, for children under the age of 2.

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