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Sheraton Hanoi Hotel 10 out of 10 based on 1 user reviews.

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Sheraton Hanoi Hotel

Address: K5 Nghi Tam, 11 Xuan Dieu Street, Tay Ho District, Hanoi, Vietnam (View Map)

Hotel Area: Tay Ho District / West Lake Hotel Rooms: 299 Save as favorite
 
From 1 reviews
TunTravel Guest Rating

From 504 reviews
TripAdvisor Traveller Rating

Close to the bustle and excitement of the city, Sheraton Hanoi Hotel is surrounded by lush gardens, sweeping lawns, and tranquil courtyards. This peaceful oasis features picturesque views of West Lake and is less than 10 minutes from downtown Hanoi. Truly “resort within the capital city of Vietnam”, our Sheraton Hotel Hanoi provides the perfect balance between tranquility and convenience.
Enjoy panoramic views of Hanoi’s largest lake and our perfectly designed 299 spacious guest rooms including 89 Executive Club rooms, 12 Executive Suites and 4 Premium suites, provided you experience of the best in five-star comfort. Our signature Sheraton Sweet Sleeper™ Bed, luxurious black marble bath room with separated bathtub, large working desk with full amenities and High Speed Internet Access will bring you pure indulgence. Sheraton Hotel Hanoi's spacious guest rooms offer a touch of luxury in which to relax, with high ceilings and large windows offering spectacular views of the West Lake. Book a room online with us to get special discount rates and write hotel reviews after your stay.

Choose date to check Available Rooms & Rates at this hotel

Best Price Guarantee
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Facilities of Sheraton Hanoi Hotel
  • 24/7 Room Service
  • Allergy-Free Room
  • Baggage Store
  • Bar/Pub
  • Buffet Breakfast
  • Car Park
  • Connecting Rooms
  • Designated Smoking Area
  • Disabled Facilities/Rooms
  • Elevator
  • Express Check-In/Out
  • Family Rooms
  • Gay Friendly
  • Internet (chargeable)
  • Multilingual Staff
  • Newspapers
  • Non-Smoking Rooms
  • Poolside Bar
  • Restaurant
  • Restaurant (buffet)
  • Safety Deposit Box
  • Shops in Hotel
  • Soundproofed Rooms
  • Sun Terrace
  • Valet Parking
Leisures of Sheraton Hanoi Hotel
  • Gym/Fitness Centre
  • Jacuzzi
  • Karaoke Room
  • Massage
  • Outdoor Swimming Pool
  • Playground
  • Pool Table
  • Sauna
  • Spa & Health Club
  • Tennis Court
Services of Sheraton Hanoi Hotel
  • ATM on Site
  • Babysitting/Child Services
  • Bicycle Rental
  • Breakfast in Room
  • Business Facilities
  • Car Rental
  • Concierge Service
  • Currency Exchange
  • Doctor on Call
  • Fax/Photocopying
  • Honeymoon Suite
  • Hotel/Airport Transfer
  • Ironing Service
  • Laundry & Dry-cleaning
  • Meeting/Banquet Facilities
  • Motobike Rental
  • Night Club/DJ
  • Packed Lunches
  • Postal/Courier Service
  • Shoe Shine
  • Shuttle Service (free)
  • Souvenirs/Gift Shop
  • Special Diet Meals (request)
  • Ticket Service
  • Tour Desk & Information
  • VIP Room Facilities
  • Wedding Service
Internet: Wifi internet is available in the rooms and it cost US$ 17 per day.
Parking: Free! Parking is possible on site (reservation is not needed)
Restaurant/Cafe: From enjoying a private romantic dinner to gathering for a business lunch in a private room or just sipping a cup of tea while watching the sun set, Sheraton Hanoi Hotel provides a great setting for creating your unforgettable moment. A selection of restaurants and bars feature an exciting blend of Vietnamese, Asian and Western culinary specialties with terrace dining and live entertainment.
Conference Facilities: uccess is invited at Sheraton Hanoi Hotel, the leading conference hotel in Hanoi. The showcase of our meeting facilities - the pillar-free Song Hong Grand Ballroom - can welcome up to 550 guests. With a ceiling height of seven meters and the ability to break into three separate rooms, Sheraton Hanoi Hotel is idea address for business delegates to experience the best traditional Vietnamese culture and service while they are perfectly placed for meetings, exhibitions and other special occasions. If you are planning a lavish conference or your meeting requirements are simple, our team at Sheraton Hanoi Hotel will relish the opportunity to work with you and your guests to ensure every detail taken care of.
Hotel Policies

These are general hotel policies for Sheraton Hanoi Hotel, as they may vary per room type, please also check the room description.

Check-in date:   from 14:00 until later. Sooner subject to room availability.
Check-out date:   until 12:00 or sooner
    Late check-out until 18:00 will be charged 50% of room rate.
Cancellation:
Free! If cancelled or modified up to 4 days before date of arrival, NO fee will be charged.
    If cancelled or modified after 3 days before date of arrival, 100% of the first night will be charged.
    In case of no-show, 100% of the reservation will be charged.
Child & Baby-cot:
Free! 1 child(ren) under 12 years old stay free of charge when using existing beds.
 
Free! 1 child(ren) under 2 years old stay free of charge in a baby-cot.
Child (age of 5 - 11) will be charged US$ 15 /child for an extra breakfast.
Pets Policy:   Pets are not allowed
Room rates:   All rates are subject to change without notice if booking is still not confirmed. These rates are available only for bookings made with TUN TRAVEL and NOT available from the hotel directly. Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Sheraton Hanoi Hotel Reviews

5.0/5

Superb

score from 1 review(s)


From 504 reviews
TripAdvisor Traveller Rating
Friendly Staff
Cleanliness
Value for money
Service
Facilities
Location
  • All reviewers (1)
  • Solo Travelers (1)
  • Couples (0)
  • Business Travelers (0)
  • Families with Young Children (0)
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The hotel reviews are submitted by our customers after their stay at Sheraton Hanoi Hotel


5.0/5

Like  
Mr. Jelena Stepanenko Latvia Solo Travelers 14/06/11

Like: Sheraton hotel is great!
We come to Hanoi from Ho Chi Mihn City, were moto guys has stolen my handbag with all my money, mobile phone and credit card. As you understand i was in a very bad mood. So i thought our 2 last days in Hanoi will be the worst. But.....
We have booked 5 hotels in Vietnam. And Sheraton was the best one!
The staf is extremely polite!
I have forget about my stolen bag in same minute .
Breakfast is unforgetable! The best choise i hve ever seen in all countries!
Room is very comfortable. And city view is amaizing day and night.
Free shuttle bus drives was like a gide for us. We were the only passengers.
He picked up us from Hoan Kiem lake without any problem.
We have checked out at 12.00. And out plane was at 23.00.
Hotel stuff keeped our baggage without any problem. They let us use sauna, jacuzzi, swimming pool whole the day. As they let us use free shuttle bus to Hanoi Old centre.
We are highly reccomend Sheraton hotel!
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