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Formerly: New Star Hotel
Hanoi Crystal Hotel Hanoi is located in the very heart of the charming historic Hanoi Old Quarter, at Hang Thung street, just few minutes from Hoan Kiem lake , our deluxe hotel is situated in a quiet peaceful street which offers you a perfect retreat from the vibrant and buzzing Old Quarter.
All shopping and banking facilities, as well as eating and entertainment options are located conveniently on our doorstep or just a few minutes walk away. The Hanoi Crystal Hotel provides you with a comfortable and relaxing stay in well appointed rooms furnished with the latest facilities.
All the rooms at the Hanoi Crystal Hotel have wooden floors and are equipped with IDD telephone, air-conditioning, cable TV, refrigerator, comfortable bathroom (bath-tub and shower), hair-dryer, coffee and tea making facilities, wifi for free.
Whether you are on a business trip or a leisure vacation, our 24-hour on duty courteous, professional and friendly hotel staff will take care during your stay to ensure you have a memorable time in Hanoi. Booking a room online with us to get special discount rates and write hotel reviews after your stay.
Summer promotion (valid from May 28 to September 30, 2014)
Discont 15% on the room rates.

Check-in:
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Check-out:
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Facilities of Hanoi Crystal Hotel
- 24/7 Room Service
- Baggage Store
- Buffet Breakfast
- Car Park
- Disabled Facilities/Rooms
- Elevator
- Express Check-In/Out
- Family Rooms
- Gay Friendly
- Newspapers
- Non-Smoking Rooms
- Restaurant
- Safety Deposit Box
- Soundproofed Rooms
- WiFi Internet
Services of Hanoi Crystal Hotel
- Babysitting/Child Services
- Bicycle Rental
- Breakfast in Room
- Business Facilities
- Car Rental
- Cell Phone/Mobile Rental
- Concierge Service
- Currency Exchange
- Doctor on Call
- Fax/Photocopying
- Hotel/Airport Transfer
- Ironing Service
- Laundry & Dry-cleaning
- Motobike Rental
- Postal/Courier Service
- Shoe Shine
- Shuttle Service (surcharge)
- Ticket Service
- Tour Desk & Information
Internet: | Free! Wifi internet is available in the rooms / hotel area and is free of charged when using. |
These are general hotel policies for Hanoi Crystal Hotel, as they may vary per room type, please also check the room description.
Check-in date: | from 14:00 until later. Sooner subject to room availability. | |
Check-out date: | until 12:00 or sooner | |
Late check-out until 18:00 will be charged 50% of room rate. | ||
Cancellation: | ![]() |
Free! If cancelled or modified up to 3 days before date of arrival, NO fee will be charged. |
If cancelled or modified after 3 days before date of arrival, 50% of the first night will be charged. | ||
In case of no-show, 100% of the first night will be charged. | ||
Child & Baby-cot: | ![]() |
Free! 1 child(ren) under 10 years old stay free of charge when using existing beds. |
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Free! 1 child(ren) under 2 years old stay free of charge in a baby-cot. | |
Pets Policy: | Pets are not allowed | |
Room rates: | All rates are subject to change without notice if booking is still not confirmed. These rates are available only for bookings made with TUN TRAVEL and NOT available from the hotel directly. Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel. |
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