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Hanoi Crystal Hotel 9.9 out of 10 based on 3 user reviews.

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Hanoi Crystal Hotel

Address: 9 Hang Thung Street, Hoan Kiem District, Hanoi, Vietnam. (View Map)

Hotel Area: Hoan Kiem - Hoan Kiem Lake Hotel Rooms: 24 Save as favorite
 
 See all reviews
From 3 reviews
TunTravel Guest Rating

From 45 reviews
TripAdvisor Traveller Rating

Formerly: New Star Hotel

Hanoi Crystal Hotel Hanoi is located in the very heart of the charming historic Hanoi Old Quarter, at Hang Thung street, just few minutes from Hoan Kiem lake , our deluxe hotel is situated in a quiet peaceful street which offers you a perfect retreat from the vibrant and buzzing Old Quarter.
All shopping and banking facilities, as well as eating and entertainment options are located conveniently on our doorstep or just a few minutes walk away. The Hanoi Crystal Hotel provides you with a comfortable and relaxing stay in well appointed rooms furnished with the latest facilities.
All the rooms at the Hanoi Crystal Hotel have wooden floors and are equipped with IDD telephone, air-conditioning, cable TV, refrigerator, comfortable bathroom (bath-tub and shower), hair-dryer, coffee and tea making facilities, wifi for free.
Whether you are on a business trip or a leisure vacation, our 24-hour on duty courteous, professional and friendly hotel staff will take care during your stay to ensure you have a memorable time in Hanoi. Booking a room online with us to get special discount rates and write hotel reviews after your stay.

Image Summer promotion (valid from May 28 to September 30, 2014)

Discont 15% on the room rates.

Choose date to check Available Rooms & Rates at this hotel

Best Price Guarantee
Check-in:
Check-out:
Facilities of Hanoi Crystal Hotel
  • 24/7 Room Service
  • Baggage Store
  • Buffet Breakfast
  • Car Park
  • Disabled Facilities/Rooms
  • Elevator
  • Express Check-In/Out
  • Family Rooms
  • Gay Friendly
  • Newspapers
  • Non-Smoking Rooms
  • Restaurant
  • Safety Deposit Box
  • Soundproofed Rooms
  • WiFi Internet
Services of Hanoi Crystal Hotel
  • Babysitting/Child Services
  • Bicycle Rental
  • Breakfast in Room
  • Business Facilities
  • Car Rental
  • Cell Phone/Mobile Rental
  • Concierge Service
  • Currency Exchange
  • Doctor on Call
  • Fax/Photocopying
  • Hotel/Airport Transfer
  • Ironing Service
  • Laundry & Dry-cleaning
  • Motobike Rental
  • Postal/Courier Service
  • Shoe Shine
  • Shuttle Service (surcharge)
  • Ticket Service
  • Tour Desk & Information
Internet: Free! Wifi internet is available in the rooms / hotel area and is free of charged when using.
Hotel Policies

These are general hotel policies for Hanoi Crystal Hotel, as they may vary per room type, please also check the room description.

Check-in date:   from 14:00 until later. Sooner subject to room availability.
Check-out date:   until 12:00 or sooner
    Late check-out until 18:00 will be charged 50% of room rate.
Cancellation:
Free! If cancelled or modified up to 3 days before date of arrival, NO fee will be charged.
    If cancelled or modified after 3 days before date of arrival, 50% of the first night will be charged.
    In case of no-show, 100% of the first night will be charged.
Child & Baby-cot:
Free! 1 child(ren) under 10 years old stay free of charge when using existing beds.
 
Free! 1 child(ren) under 2 years old stay free of charge in a baby-cot.
Pets Policy:   Pets are not allowed
Room rates:   All rates are subject to change without notice if booking is still not confirmed. These rates are available only for bookings made with TUN TRAVEL and NOT available from the hotel directly. Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Hanoi Crystal Hotel Reviews

5.0/5

Superb

score from 3 review(s)


From 45 reviews
TripAdvisor Traveller Rating
Friendly Staff
Cleanliness
Value for money
Service
Facilities
Location
  • All reviewers (3)
  • Solo Travelers (2)
  • Couples (1)
  • Business Travelers (0)
  • Families with Young Children (0)
  • Families with Older Children (0)
  • Others (0)
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The hotel reviews are submitted by our customers after their stay at Hanoi Crystal Hotel


5.0/5

Like  
Mr. William Henry Australia Couples 15/11/12
The deluxe room have balcony.
Like: Absolutely lovely and very helpful staff, nicest hotel experience so far! We only booked one night at the hotel, after request they arranged a very nice boat trip to Halong Bay, while we were gone they arranged train tickets to Sapa and return, gave us a room to take a shower after our trip to Halong Bay, later accompanied us to the train station by taxi and when we came back very early from Sapa, they welcomed us again with a room to take our shower and rest. We can only recommend New Star Hotel for your stay in Hanoi!
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4.9/5

Like  
Mr. Lionel Jassen Argentina Solo Travelers 11/10/11

Like: It is a fantastic hotel!!!! The service is extremely high. Nothing is to much! The breakfast is amazing. and great, the suite is great, Hotel service was great, very helpful. Free upgrade was most welcome, the suite itself was fantastic, with a great view over the city. Hoan Kiem lake is just a short walk away. I will come back.
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5.0/5

Like  
Mr. Chan Sharong Singapore Solo Travelers 06/10/11

Like: This was our second time staying at this hotel, and it was just as good as the first. Staff are awesome - so helpful and nice, you really feel like part of the family here. Location is great, right at the edge of the Old Quarter and very near to Hoan Kiem Lake. Breakfast is awesomely good and staff is so attentive, they'll stir your coffee for you! There's always eggs cooked-to-order, bacon, hot dogs, bread and a good section of Vietnamese foods - pho, spring rolls, sticky-rice cakes, and some fruit. It seems like we're always having problems with the wi-fi when we stay in hotels, but not here - it was a very strong connection.
This hotel is a very good value, honest staff, good food (restaurant really isn't up and running other than breakfast, though), super-clean, very comfortable bed with lots of pillows, thick, soft towels and a good shower. We would strongly recommend this hotel to travelers.
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