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Ngoc Lan Hotel 7.9 out of 10 based on 6 user reviews.

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  • Ngoc Lan Hotel

    42 Nguyen Chi Thanh Street, City Center, Dalat, Vietnam

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Ngoc Lan Hotel

Address: 42 Nguyen Chi Thanh Street, City Center, Dalat, Vietnam (View Map)

Hotel Area: Da Lat City Center Hotel Rooms: 91 Save as favorite
 
From 6 reviews
TunTravel Guest Rating

Built before 1975, Ngoc Lan cinema was reconstructed  and transformed into Ngoc Lan Hotel in 1981 to meet the rising needs for deluxe hotel accommodation in Dalat after the end of the war. Ngoc Lan Hotel is located in the heart of Dalat City, along Nguyen Chi Thanh St and overlooking the scenic Xuan Huong lake. Within walking distance to Dalat Market, shops and other business addresses, it is an ideal hotel for every guest to the charming Dalat City.
Ngoc Lan Hotel Da Lat is now magnificent for its 91 modern rooms, spacious lobby, bars, international standard conference halls, Wifi internet connection, a private underground parking, sky view restaurant & bar overlooking the whole Dalat panorama and inherited location in the heart of Dalat city, next to the famous Central market, on the city walking street, overlooking fascinating Xuan Huong lake, within walking distance to the city key office buildings, banks, post offices, shopping centers, dining and entertainment establishments, convenient access to the most of tourist spots etc. Booking a room online with Ngoc Lan Hotel to get special discount rates and write hotel reviews after your stay. 

Choose date to check Available Rooms & Rates at this hotel

Best Price Guarantee
Check-in:
Check-out:
Facilities of Ngoc Lan Hotel
  • 24/7 Room Service
  • Baggage Store
  • Bar/Pub
  • Buffet Breakfast
  • Car Park
  • Designated Smoking Area
  • Disabled Facilities/Rooms
  • Elevator
  • Express Check-In/Out
  • Family Rooms
  • Gay Friendly
  • Heating
  • Newspapers
  • Non-Smoking Rooms
  • Restaurant
  • Restaurant (buffet)
  • Safety Deposit Box
  • Soundproofed Rooms
  • WiFi Internet
Leisures of Ngoc Lan Hotel
  • Gym/Fitness Centre
  • Horse Riding
  • Karaoke Room
  • Massage
  • Playground
  • Sauna
  • Spa & Health Club
Services of Ngoc Lan Hotel
  • Babysitting/Child Services
  • Bicycle Rental
  • Breakfast in Room
  • Business Facilities
  • Car Rental
  • Concierge Service
  • Currency Exchange
  • Doctor on Call
  • Fax/Photocopying
  • Hotel/Airport Transfer
  • Ironing Service
  • Laundry & Dry-cleaning
  • Meeting/Banquet Facilities
  • Motobike Rental
  • Postal/Courier Service
  • Shoe Shine
  • Shuttle Service (surcharge)
  • Souvenirs/Gift Shop
  • Special Diet Meals (request)
  • Ticket Service
  • Tour Desk & Information
  • Wedding Service
Internet: Free! Wifi internet is available in the rooms / hotel area and is free of charged when using.
Parking: Free! Parking is possible on site (reservation is not needed)
Restaurant/Cafe: Tulip Restaurant
Location: Lobby Floor, With the fascinating view of Xuan Huong lake, this grand dining room is ideal for an unforgettable dining experience.
Opening hours: Breakfast: 06.00 am - 10.00 am, Lunch: 11.00 am - 2.30 pm, Dinner: 5.30 pm - 10.00 pm and Weekend Buffet Dinner: 06.00 pm - 10.00 pm
Capacity: 150 seats
Cuisine: Vietnamese and Asian

Tulip Bar: This is the perfect place to relax in private corners or join friends at a large table with snack, soft drinks or cocktails from the highland.
Location: Ground floor, inside Tulip Restaurant
Opening hours: 10 am - 10 pm
Capacity: 15 seats
Massage/Spa: Our well decorated massage rooms, furnished with luxury furniture will impress you at the moment you enter into. In addition, our experienced and highly trained staff will help you ease away your worries and pressure from day - to - day life.
Opening hours: 11 am - 11 pm
No. of rooms: 13 (3 VIP rooms)
Conference Facilities: The Ngoc Lan hotel provides three meeting rooms with the latest equipment and modern air-conditioning. All meeting rooms are designed with all types of conferences and events in mind, with a capacity of up to 300 delegates. Our experienced Conference and Banqueting team delivers high quality service to suit individual requirements, providing impeccable catering from cocktail receptions to working lunches to three-course dinners.
Fitness/GYM Center: Location: Mezzanine Floor
Opening hours: 24 hours
Enjoy a full-body workout with our top of the line exercise equipment at the Fitness Center.
Other Services: Karaoke
Location: Basement - Opening hours: 9 am - 11 pm
No. of rooms: 6 (2 VIP rooms)
Our private karaoke rooms are decorated with unique styles and equipped with top of the line audio visual equipment. Just at the moment you enter into, you will have inspirations to have such great performance.
Hotel Policies

These are general hotel policies for Ngoc Lan Hotel, as they may vary per room type, please also check the room description.

Check-in date:   from 14:00 until later. Sooner subject to room availability.
Check-out date:   until 12:00 or sooner
    Late check-out until 18:00 will be charged 50% of room rate.
Cancellation:
Free! If cancelled or modified up to 21 days before date of arrival, NO fee will be charged.
    If cancelled or modified up to 14 days before date of arrival, 100% of the first night will be charged.
    If cancelled or modified after 7 days before date of arrival, 50% of total nights will be charged.
    In case of no-show, 100% of the reservation will be charged.
Child & Baby-cot:
Free! 1 child(ren) under 10 years old stay free of charge when using existing beds.
 
Free! 1 child(ren) under 2 years old stay free of charge in a baby-cot.
Child (age of 5 - 10) will be charged US$ 7 /child for an extra breakfast.
Pets Policy:   Pets are not allowed
Room rates:   All rates are subject to change without notice if booking is still not confirmed. These rates are available only for bookings made with TUN TRAVEL and NOT available from the hotel directly. Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Ngoc Lan Hotel Reviews

3.9/5

Very good

score from 6 review(s)

Friendly Staff
Cleanliness
Value for money
Service
Facilities
Location
  • All reviewers (6)
  • Solo Travelers (0)
  • Couples (2)
  • Business Travelers (0)
  • Families with Young Children (2)
  • Families with Older Children (1)
  • Others (0)
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The hotel reviews are submitted by our customers after their stay at Ngoc Lan Hotel


3.7/5

Like  
Mr. scappaticci France Families with Older Children 18/08/13

Like: A beautiful hotel. we have one room with a view on the lake wich was a bit noisy because of the street.
The breakfast was good with a lot of choice.
Dislike: Noisy because of some workers on the roof.

2.3/5

Like  
Mr. Luong Viet Nam Couples 08/07/13

Like: Cleanness, good location.

Sạch, vị trí tốt.
Dislike: BAD SERVICE (BAD POLICY) leads to... DISAPPOINTMENT. Since 2010 I and My family have come back and stayed at the hotel 5 times, but this summer (July 2013) is the worst experience we have with this hotel. Ngoc Lan hotel is now under renovation, under construction. But the hotel did not inform the guests in advance. We booked 3 nights, 2 deluxe rooms, and paid in advance. AND WE WERE TOTALLY DISAPPOINTED AND FELT LIKE BEING DECEIVED WHEN GETTING TO THE HOTEL AND SEEING THE CONSTRUCTION WORK AND SUFFERING FROM THE NOISE WITHOUT ANY WORDS OF APOLOGY FROM THE STAFF!!!!!!!!!!!!!!!!!!!!!!!! (ONLY AFTER CHECK IN DID WE SEE A NOTE PF APOLOGY ON THE DESK IN OUR ROOMS SAYING THAT THE HOTEL IS UNDER RENOVATION When asking the staff to book the taxi from Dalat to LK Airport, they did it and when we got back at the appointed time, there was no taxi coming and just an explanation from some one at the front desk: "THE TAXI WHICH THE HOTEL BOOKED FOR US AT 8 P.M had arrived at 7.30 p.m and picked up another guest who was there at 7.30, and there would be no taxi for us at the exact time we asked the hotel".... The welcoming fruit basket is given just on the first day. (while in many hotels in Phan Thiet i.g Terraccotta, Sandy Beach... fruit basket is supplied every day) . And when requested and asked the reason why, the staff answered that: eventhough you stay for one week or more, fruit basket is just given on the first day. DOES IT MEAN THAT THE GUESTS ARE JUST WELCOMED ON THE FIRST DAY, ALL THE OTHER DAYS YOU ARE NOT WELCOMED AT ALL !!!! CHúng tôi đã ở Ngọc Lan 5 lần trong 3 năm qua và giới thiệu bạn bè. Nhưng chất lượng phục vụ càng tệ. Và đây là chuyến đi tệ nhất từng có. KHÁCH SẠN đã không hề thông báo với khách khi đặt phòng rằng đang sửa chữa, .... chúng tôi cảm thấy mình bị lừa trả tiền, book phòng trả tr7ớc rồi phải ở vì đã trả tiền rồi nên... Khi được than phiền thì khách sạn trả lời rất thiếu trách nhiệm rằng " vì khách không hỏi nên chúng tôi không nói là khách sạn đang sửa" Vậy ....."chảng lẽ khách du lịc luôn phải hỏi xem khách sạn có sửa chữa không????? Đây KHÔNG PHẢI DO NHÂN VIÊN NHƯNG DO CHÍNH CÁCH QUẢN LÝ VÀ ĐƯỜNG LỐI CỦA BAN QUẢN LÝ KHÁCH SẠN, ĐƯA KHÁCH VÀO THẾ ĐÃ RỒI. book taxi cho khách thi hẹn 8 giờ tối, nhưng 8 giờ khach hỏi thì ks trả lời rằng "lúc 7h30 taxi đã tới, nhưng chở khách khác rồi vì taxi chỉ chạy lúc 7h30!!!! Vậy khách sạn service như thế nào? Nói tóm lại chỉ sau 3 năm (review của Mr.luong nam 2010) những điểm cộng và ấn tượng tốt đẹp đã dần xuống dốc và chỉ còn là sự thất vọng. Mong khá`ch sạn xem lại chính sách của mình.

4.8/5

Like  
Mr LEI ZHOU China Families with Young Children 01/07/13

Like: 位置很好,湖景房风景很棒,房间面积大,不错!
Dislike: 没有空调,(只有水循环制冷器,效果不佳),不盖被子太冷,盖被子太热,建议使用薄被。

2.8/5

Like  
Mr Phuc Quang Phan United States Couples 15/06/13

Like: Location and room size. Quite nice breakfast.
Dislike: Bathroom was smelly, dirty, and moldy. I loved this hotel when stayed in summer 2009. The four-star hotel is now more like a two-star hotel. Too many tourists from tour groups, which are extremely noisy and inconsiderate.

5.0/5

Like  
Mrs. LIUXIAOQING China Families with Young Children 07/01/13

Like: 非常好

4.9/5

Like  
Mr. Luong Viet Nam 11/01/10

Like: A very good hotel in Dalat center with very nice staff. just 5 minute walk to Dalat market and great view of Xuan Huong lake from your bed.
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